Position Responsibilities: - Collaborate with CE value streams and verticals to deliver and validate market analytics and research in a consistent process - Define and recommend approach for research strategically applying all primary research tactics such as Qualitative research (concepts, ethnographic and group research) and Quantitative research (Conjoint, max diffs, pricing, and surveys) - work with product development and guide branding decisions based on working knowledge of the products business and branding principles for Med-tech. - bring research to life by storytelling, and lead key insights into discussions and strategy - manage multiple vendors, timeline and executing research across key clusters (globally) - Serve as a central contact for all market research needs, supporting campaigns, new product development and sales base research - Set professional standards and ensure compliance with guidelines & rules in implementing - Archiving and management of the acquired and collected data material - Collaboration in the creation of revenue and sales models Critical Deliverables: - Support development of market research (Primary research) function, serving as a subject matter expert for all verticals (Home, In-center, Critical Care and commercial). - Partner across the CE (med-tech), CBS organizations and collaborate with Care delivery where results and expertise can be shared. - Lead, execute and manage research projects, with an eye towards driving the business forward and enabling organizations to make key strategic decisions - Testing, development and, if necessary, application of new market research approaches and methods - Drive insight driven decision using "so what" mindset, in explaining research results and providing clear guidelines on recommendations - Execute and serve as a VOC expert, including survey creation, design and execution to derive insights Qualifications: - Master's Degree in Marketing, Business Administration, Economics, Statistics or other relevant subjects - 3-5 years' experience working in Consumer Insights, Customer Experience Analytics or related field in a multi-channel and/or matrixed organization is required - Must be able to manage and develop interns and contractors - Well-rounded experience with various research tools and methodologies - Knowledge of statistical tools and methods like correlation, regression, and multi-variate analysis - Advanced data mining and visualization skills; experience with Tableau or similar - Experience working with large data sets originating from multiple sources - ability to synthesize quantitative and qualitative data across varied sources to draw impactful insights that inform strategy and prioritization - Strong project management and organizational skills, attention to detail, and accuracy - Very good presentation, verbal and written communication skills to influence others and inspire action - Collaborative, team player, builds strong relationships - Experience in the healthcare industry is preferred. - Technical understanding of Marketing Operations tools, including Campaign Management. - Experience in survey design and tools like Qualtrics and/or other survey platforms - Exposure to programming skills and statistical modeling (like SAS or R or Python) - Fluent English language skills; additional language skills (German, Spanish, etc.) would be a plus