Work for a global market leader within its industry The role is fully onsite so you will need to be able to commute comfortably Work for very friendly company with lots of ongoing support whilst you learn The Key Account Executive role involves building and maintaining relationships with key business executives, addressing client queries, managing stock levels, and following established business processes. Successful candidates will possess strong administrative and organisational skills, with the ability to handle a range of tasks from composing professional emails to effectively communicating with employees, managers, and customers. Responsibilities: Manage and navigate multiple databases and systems Oversee, track, and transfer stock to the appropriate departments Execute month-end invoicing procedures and coordinate with the Accounts Department. Regularly update and maintain high-quality data in activity reports (Excel) and generate various weekly and monthly reports. Respond to customer support inquiries via phone and communicate with customers effectively. Monitor and manage stock levels to ensure optimal inventory. Collaborate with the client’s team to provide them with up-to-date information and support. Maintain and prepare status reports and revise process handbooks as needed. Ensure the upkeep of essential equipment across departments, including scanners, printers, telephones, and other required consumables. Salary: £27,000 plus annual bonus paid in December Location: Waltham Abbey, Essex EN9 Work Hours: 9AM – 17:30PM Administrator Skills: Great communication skills both written and verbal Due diligence and attention to detail Good conflict management Prioritisation and problem-solving skills Proactive decision-making Education, Experience, and Licensing Requirements: Previous experience in a Customer Care role is essential. Proficient level of Excel, Word, and Outlook skills is required. Prior experience in an administrative role is preferred.