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Wellbeing Coordinator / Personal Trainer
We are looking to recruit a Wellbeing Coordinator with a forward-thinking approach to wellbeing. You'll curate exceptional retreat journeys for all guests and become their senior point of contact as well as for our great team of freelance practitioners.
With a Level 3 Personal Training qualification, you'll create and deliver an amazing customer experience, assist with new member calls, the retention of members in our wellbeing facilities, and promote the Kickstart and the Body composition service/product. Leading by example and actively engaging with members, you'll encourage the upsell of personal training sessions and 1:1 sessions from the Wellbeing Directory.
Assisting the Wellbeing Operations Manager, you'll help with the planning and delivery of monthly member events, workshops, and masterclasses.
Keeping up to date with competitor awareness, you'll carry out industry research and report relevant findings and recommendations for review. You'll be proactive in engaging with prospective and current members through social channels, promoting relevant targeted content to the right audiences;
You'll be confident in personal, private, and professional communication between the team and guests, whilst ensuring that all enquiries and bookings receive high-touch customer service.
Working towards converting enquiries to bookings on retreats and bespoke wellbeing stays, you'll help inspire their wellbeing journey and build a community of repeat customers.
There's no better feeling than making someone else smile... Ultimately, you'll be able to make customers the centre of your attention from the moment they walk through the door.
What you'll have:
* Passion for what you do
* Level 3 Personal Training Qualification
* Positive and friendly with a 'can-do' attitude
* Strong attention to detail
* Good negotiation and influencing skills
* A sense of fun
What you’ll get:
* Access to a comprehensive wellbeing programme
* Free tickets to all of our events
* Bespoke commission structure
* Health cash plan, including optical, dentistry, chiropody, chiropractic, physiotherapy, and many more
* Free gym/health club membership
* An exceptional calendar of social events to be enjoyed throughout the year
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