About Montcalm Collection
United by
timeless style and peerless service, Montcalm Collection is London’s compendium
of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century
brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel
reveals a different chapter in the city’s story.
The hotels in
the collection include a storied city-slicker, housed in the former
headquarters of the Royal Mail: Montcalm Royal London House. A property with a
bold new perspective at Montcalm East, part of Marriott’s Autograph Collection.
And a duo of mindful hotels which set a slower pace: Inhabit, Southwick Street
and Inhabit, Queen’s Gardens, both part of Design Hotels.
Overview
Montcalm Collection
are looking for a skilled and ambitious Revenue Manager with
GDS experience to join our team. Help to shape the Montcalm Collection’s next
chapter and showcase your skills. Become a trusted ambassador for one of our
hotels and take advantage of the opportunity to move between properties,
achieving the service and product delivery standards for the department with a
high degree of customer care and service.
Benefits
·
Collaborative and empowering team dynamics.
·
Pathways for promotions and growth within the brand.
·
Recognition and Rewards Program.
·
Access to an array of discounts via our Benefits Platform.
·
Comprehensive training through Certified Classroom and
E-Learnings.
·
28 holidays annually, inclusive of 8 bank holidays. Additional
holidays post 2-year tenure.
·
Health incentives: Cash-back on optical, dental, chiropractic,
and physio services.
·
Concession on gym memberships.
·
Nutritious meals provided during shifts.
·
Complimentary dry-cleaning service for uniforms.
·
Inclusive pension schemes
Key Responsibilities
·
Manage the day-to-day operations of the revenue
department for the assign hotels portfolio.
·
Managing and yielding Daily;
Weekly and Monthly Hotel Pricing.
·
Ensuring Rate parity within
different distribution channels.
·
Rate suggestions for Internal
& External Clients.
·
Managing Extranets, Loading FIT
allocations and rates.
·
Dealing with Group enquiries and
quotes.
·
Effectively manage and be in
control of all inventory.
·
Yield of room revenue via
strategic control of hotel and room type’s Overbooking levels.
·
Control of inventory and
availability of external booking sources for assigned properties (i.e., GDS and
Third-Party Internet companies).
·
Controlling distribution channels
and rate returns to ensure right flow of business.
·
Analysing promotional rate
returns and production to ensure sale of correct rate mix.
·
Year to date & Monthly
Business on Books analysis from Last year to understand company’s current
standings and segment mix trends.
·
Analysing current booking pace
via occupancy; Average Daily Rate and Room Revenue.
·
Forecasting Daily; Weekly,
Monthly and Annual Revenue Forecast.
·
Forecasting Events and Current
Market Conditions, which has high, medium, or Low impact to our business and
action accordingly.
·
Forecasting Hotel’s Revenue to
ensure our Monthly target is in line with Last year’s result and Budgeted
targets.
·
Attend month end meeting and
present Revenue results vs. Targets and Budget.
·
Design and maintain a living action plan for
each hotel under responsibility, specifying actions to incentive demand by
market segment and following up on a weekly basis.
·
Ensure the optimal Business Mix of the
portfolio assigned, evaluating the needs per season and segment, coordinating
efforts with the sales team and E-commerce manager.
·
Coach, mentor, and guide commercial and
operational teams in revenue management fundamentals.
·
Work closely with hotel teams to update and
manage selling strategies for individual and group bookings across all
distribution channels and reservation sources.
·
Analyse and forecast demand, establish
effective selling strategies, oversell strategies, and optimal market mix to
optimise Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR).
·
Check and improve with the Hotels the RGI with
the best hotel specific Mix of MPI and ARI.
·
Monitor the pricing and strategy of our
competitors (primary and secondary (aspirational) comp set for each of London
hotels and apartments) by season and market segment, taking it into
consideration for our own pricing strategy if needed.
·
Optimize Total Revenue of the hotel portfolio
under your responsibility.
·
Manage the portfolio pricing strategy by market
segment and ensuring the right positioning of the Hotels in the Market.
·
Analyse daily, weekly, and monthly pickups and
trends from different perspective, using that info to optimize constantly our
pricing and strategy.
·
Check the Production and evolution of the
different Distribution Channels, (GDS, IDS, Montcalm Collection.com, Hotel
direct...) and market segments.
Key Attributes
·
Extensive knowledge of luxury hotel operations
and market dynamics.
·
Proficiency in revenue management systems (RMS),
property management systems (PMS), and channel management software.
·
Strong analytical skills, with the ability to
interpret data and make strategic decisions.
·
Excellent communication, leadership, and
interpersonal skills.
·
Ability to work under pressure, manage multiple
priorities, and meet deadlines.
·
Certified Revenue Management Executive (CRME)
certification is a plus.
Working Conditions
·
Full-time position, with flexibility required to
accommodate the demands of the role.
Essential Qualifications
·
Bachelor’s degree in Hospitality
Management, Business Administration, or a related field.
·
Minimum of 5 years of experience in
revenue management, with at least 2 years in a multi-property or cluster role.
·
Knowledge of Opera
Eligibility
Candidates
must be authorised to live and work in the UK. Currently, visa sponsorship is
not available for this role.
Equal Opportunity Employer
At Montcalm
Collection, diversity and inclusion aren't just buzzwords. We genuinely value
the unique perspectives each individual brings, regardless of gender,
ethnicity, age, disability, or background. Our culture thrives on mutual
respect, and we are dedicated to providing a workplace free from discrimination
and prejudice.
Should this
role resonate with your aspirations, please apply. If not shortlisted, we
encourage you to explore other opportunities with us, either now or in the
future.
Note: If you do not hear from us within 14 days, kindly consider your
application as not shortlisted for this particular role.