Job Description
Phoenix Solutions & Consulting are working directly with an esteemed Insurance Brokerage based in Tunbridge Wells, Kent.
We are looking for individuals who are seeking their next career opportunity in the Insurance industry, dealing with customer calls and navigating their information while providing a detailed and professional approach to customer care and insurance.
Dealing with Commercial and Private motor insurance, you will be required to follow the FCA and GDPR Guidelines.
The Job:
We are looking for:
1. Customer Service Advisors (Better packages can be navigated with experienced staff)
Requirements:
* Commitment to providing good customer service
* Excellent telephone manner
* Strong written and oral communication skills
* Attention to detail
* Professional and responsible
* Focused and self-motivated
* Patient and tactful
* Enthusiastic team player
* Keen to learn and progress
* Strong IT skills
This role will involve dealing with current customers and performing data entry and administrative tasks.
If you're looking for a new career path in Insurance, this is the place for you, with further opportunities to support CERT CII applications.
Job Types: Full-time, Permanent
Pay: £24,500.00 per year
Schedule:
* Holidays
* Monday to Friday
* Weekend availability
Work Location: In person
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