We need a Service Desk Engineer to join our IT support and services team in Maidenhead.
Salary ranges: £26,000 to £28,000
We are a managed services provider specialising in IT support and infrastructure for businesses throughout the UK.
You will work on the service desk, delivering remotely and on-site projects. The ideal candidate will have experience in an IT support or managed services provider (MSP) environment.
You will need the right to live and work in the UK, the ability to travel throughout the UK, and a full UK driving license.
* Excellent customer-focused approach and commitment to service delivery
* Strong problem-solving skills
* Ability to prioritise workload
* Good interpersonal and communication skills, both verbal and written
Knowledge in the following areas:
1. Active directory
2. Windows Server 2012 and above
3. Windows Desktop 10, and above
4. Windows Microsoft Office
5. Microsoft 365 Administration
6. System build, deployment and maintenance
7. Intune and Entra
8. Understanding of networking technologies (Routers \ Switches)
9. Understanding of networking fundamentals (DNS \ DHCP \ EMA...