We are currently seeking a Parts Advisor in the automotive industry to join our team in providing exceptional service to our customers. The ideal candidate will be highly organised and possess excellent communication skills.
Responsibilities of Parts Advisor:
1. To be aware, understand and actively promote the requirements and needs of all operational roles in successfully achieving the agreed customer requirement.
2. Working with the Inspection team analysing the completed inspection to capture all parts required to produce a refurb quotation to ensure that the refurb estimate is right first time.
3. Working with Technical areas on complex parts requirements for individual job and estimate creation and ordering.
4. Managing stock through structured PI and full stock checks and disciplined stock control regimes.
5. Managing and ensuring parts and consumables stock levels are maintained based on maximum and minimum quantities and ensuring just in time process is met.
6. Maintaining warranty parts returns processing as per strict guidelines.
7. Identify and claim surcharge parts.
8. To reference and correctly order parts on the appropriate system.
9. Loading, unloading and quality checking all parts.
10. Receiving parts into stock and reconciling all associated paperwork.
11. Recording invoices.
12. Control defective/deficient parts through parts return procedure.
13. Issuing parts, checking correct vehicle job card and recording against technician taking receipt.
14. Making up number plates.
15. General housekeeping of the parts department.
16. Any other incidental duties required to provide service to the customer within your capabilities.
Skills Required as a Parts Advisor:
1. Previous experience as a Parts Adviser in the automotive industry.
2. Able to work independently and as part of a team.
3. Ability to lift heavy items.
4. Excellent verbal and written communication skills.
5. Great attention to detail.
Join our team as a Parts Advisor and be part of a dynamic environment where your skills and expertise will be valued. Apply now to embark on a rewarding career journey with us!
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