Harris Global are currently looking for a Contracts Supervisor to join our large roofing and cladding client in their Newcastle region.
Candidates will ideally possess experience working within the roofing or cladding industry and will come from a Site Manager, Junior Contracts Manager or Contracts Coordinator role.
Key Responsibilities:
* Provide high-quality service by managing work schedules according to company procedures, standards, and Service Level Agreements (SLAs).
* Represent our business at client and resident performance meetings as requested by the Manager.
* Oversee the responsive repairs function to ensure consistent performance against targets.
* Manage material costs efficiently, ensuring all processes and procedures are followed correctly.
* Monitor work quality through inspections, inspection reports, key performance indicators analysis, and customer satisfaction surveys.
* Lead, manage, and develop your team, determining the optimal employment levels to meet service requirements.
Requirements:
* Previous experience working with roofing and cladding is highly desirable
* Previous experience working as a Site Manager, Site Supervisor, Junior Contracts Manager, Small Works Manager or Contracts Coordinator (within construction) is a must have
* Full UK driving licence
* Strong communication skills.
* Excellent problem-solving abilities.
* Ability to multitask and work under tight deadlines.
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