Join us at Kimpton Clocktower as a Reservations Agent on a Full-Time contract. You will be responsible for building strong relationships with clients, managing enquiries, and delivering excellent service. We value personality, individuality, and creativity, and offer a range of benefits including extensive training, career progression opportunities, and a generous Refer a Friend programme. As a Reservations Agent, you will have space to be yourself, lead yourself, and make it count. You will need to ensure enquiries are managed to maximise sales, occupancy, and revenue, and accurately input all enquiries into the Sales and Catering system. You will also need to compile accurate function sheets, distribute weekly, and discuss with the Operations Team. We are an equal opportunity employer and welcome applications from all qualified candidates. We offer a range of benefits including becoming part of the IHG Hotels & Resorts family, extensive training, and career progression opportunities. We are proud to be an equal opportunity employer and believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business. We provide every colleague company sick pay and life insurance, and offer amazing discounts for our hotels and restaurants around the world. We also offer discounts from over 15,000 stores, and a generous Refer a Friend programme. If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Reservations Agent. You must meet the legal requirements to work in the UK. We are a company that kindles heartfelt human connections, and our bespoke spaces blend spirit, style, and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. We will never know unless you hit the 'Apply' button. Start your journey with us today.