Job Description
Join Our Team as a Rewards & Promotions Graduate!
Are you ready to kickstart your career in marketing with a leading brand? Worcester Bosch is seeking a dynamic, and enthusiastic Rewards & Promotions Graduate to support our Customer Loyalty & Campaigns Manager in designing and implementing innovative strategies that enhance customer engagement and boost brand loyalty.
What You'll Do:
* Design & Implement Strategies: Collaborate with our Customer Loyalty & Campaigns Manager to create and manage exciting rewards and promotions, including shop campaigns that run on our e-commerce site like Black Friday.
* Innovative Collaboration: Work alongside our marketing, sales, and product management teams to develop unique promotional offerings that align with our business objectives and captivate our audience.
* Data-Driven Insights: Work closely with our marketing data analyst to delve into customer behaviour and campaign performance, optimising promotions to maximise return on investment.
* Market Awareness: Stay ahead of the curve by monitoring market trends and competitor activities, identifying opportunities for unique promotional strategies that set us apart.
* Budget Management: Oversee promotion budgets to ensure cost-effectiveness and guaranteeing that funds are readily available for swift customer payouts.
* Customer Engagement: Collaborate with our customer service teams to address queries and feedback regarding promotions and our loyalty program, ensuring a seamless customer experience.
* Reporting & Presentation: Create insightful reports on campaign performance and present your findings and recommendations to stakeholders at all levels, showcasing your analytical skills and strategic thinking.
Qualifications
* Bachelor’s degree in Marketing, Business Administration, or a related field.
* Relevant certifications in digital marketing or customer relationship management (CRM) are a plus.
* Previous experience in a role that involved direct customer interaction or customer service.
* Proactive: Self-motivated and able to take initiative in identifying opportunities for improvement.
* Detail-Oriented: Strong attention to detail, ensuring accuracy in campaign execution and reporting.
* Adaptable: Ability to thrive in a fast-paced environment and adapt to changing priorities.
* Team Player: Collaborative mindset with a willingness to support colleagues and contribute to team success.
Additional Information
Deadline for Applications: 22nd April - please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible
Expected Start Date: 01 June 2025
Working Hours: 39 hours a week; Mon – Thurs 08.00 - 17.00 and Fri 08.00 - 16.00 with a 1 hour unpaid lunch break
Working with us comes with the following benefits:
* Hybrid working options available
* 25 days annual leave per year plus bank holidays
* Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
* Enhanced pension contributions
* Access to the Perkbox and My Benefits platforms giving access to discounts, healthcare plans, group income protection and death in service benefits
* Discounts on products from across the Bosch Group
* Subsidised onsite café and canteen
* Health & well-being support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal well-being
* Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
* Volunteering days
* Policy to support growing families
* Access to self-service training platform containing over 200 Bosch approved programmes
* Networking opportunities across Bosch UK including a mentoring programme
* And more!