Are you passionate about building strong client relationships and helping businesses succeed through tailored IT solutions?
Do you have a proven track record of driving consultative sales, managing key accounts, and uncovering new business opportunities?
Are you ready to lead a dynamic sales strategy while collaborating with technical teams to deliver exceptional value to clients?
If so, we'd love to hear from you.
Previous sales experience within the B2B professional services space is essential, but if you do know that being a Microsoft Solutions Partner and Cyber Essentials Certified means we're trusted in the IT space, even better.
Role Info:
Sales Account Manager
Wallingford (OX10) - (we're open to discuss adhoc WFH flexibility with the right candidate, after the first 6 months probation period + training).
£35,000 Basic £46,000 OTE Uncapped
Plus Perks: Quarterly events, monthly lunches as well as EAP for staff to access. And the most underrated benefit you can get - working with nice, 'down to earth people' who are supportive & collaborative.
Hours: 08.30am - 5.30pm
Permanent - Full Time
Reporting to: Managing Director
Your Background / Skills: Customer Relationship Management (CRM), New Business Development, Upselling/Cross-Selling, able to work both independently and as part of a team.
Level: Min 2-3 experience in a Sales / Business Development / Account Management role.
About us:
We are a privately run IT Managed Service Provider based in Wallingford, Oxfordshire. We provide managed services to Businesses & Schools and pride ourselves on professionalism, reliability and a consultative approach to support. We have over 15 years of experience within the market, with each team member bringing a wide range of skills and expertise from all areas of the IT sector.
Where you come in:
We are looking for a dynamic and results-driven Sales Account Manager to build and maintain strong client relationships. You will act as a key liaison between clients and internal teams, ensuring the seamless delivery of our IT services. Your role will involve conducting regular performance reviews, presenting reports to demonstrate service value, and driving upselling opportunities.
Key Accountabilities:
Commercial:
1. Lead and develop our Sales strategy.
2. Attend networking and supplier events.
3. Prepare tenders, pricing proposals, contract bids, and follow up to completion.
4. Promote cross-selling and upselling opportunities.
5. Explore revenue opportunities within the existing client base.
6. Provide the leadership team with overview of account performance, spend and opportunity for growth.
7. Set and track sales account targets, aligned with company objectives.
8. Monitor sales metrics (e.g., quarterly sales results and annual forecasts).
9. Suggest actions to improve sales performance and identify opportunities for growth.
Customer Success:
1. Build and maintain strong client relationships as a company ambassador.
2. Manage key accounts to drive sales and meet/exceed targets.
3. Conduct performance reviews and presentations to showcase service value.
4. Address client needs, acting as a liaison with internal teams.
5. Collaborate with the technical team to offer tailored solutions.
6. Ensure high client satisfaction and retention.
About you:
1. Proven experience managing information in a service environment and building customer relationships.
2. Success in growing new business.
3. Strong negotiation, interpersonal, and communication skills (written and verbal).
4. Organised, self-motivated, and able to work independently and in a team.
5. Experience in client meetings and presentations.
6. Strong sales acumen with a growth-focused mindset.
7. Skills in strategic planning and data analysis.
8. Adaptability, resilience, and commitment to ongoing professional development.
Sounds like a good fit? Apply here for a fast-track path to our Hiring team.
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