Transport Assistant - Sharpness
The Docks, Sharpness, Gloucestershire England, GL13 9UX
Monday to Friday
7am - 5pm with one hour overtime per day paid at £18.00
Main Responsibilities
* Updating and maintaining the chasers management system to ensure that all delivery issues are recorded.
* Ensuring week commencing ETA dates are achieved.
* Ensuring all haulage response required chasers are responded to within 24 hours.
* Updating and maintaining non-delivery reasons.
* Liaising with the Transport Coordinator to ensure hauliers are booked in for deliveries of product in accordance with daily booking limits.
* Chasing delivered orders to ensure product is delivered from site within the agreed time period.
* Assisting with the despatch desk and weighbridge system (site dependent) to ensure goods received and despatched are processed according to company procedures/protocols.
* Training despatch desk staff.
* Ensuring site haulier database is maintained with accurate and up-to-date information.
* Assisting colleagues due to holiday, sickness or workload to ensure the smooth running of the business.
* Adhering to company procedures in relation to all aspects of the IT systems, business admin processes, procedures and policies.
* Assisting site management in the execution of their administrative and office management duties as required.
* Carrying out any reasonable request.
Knowledge, Skills and Experience Required
* Organised with good time-keeping.
* Excellent verbal and written English.
* Excellent attention to detail.
* A can-do attitude is essential in this role to ensure our customers receive a high level of service.
* An excellent telephone manner is essential, with the ability to communicate clearly at all levels internally and externally, keeping a calm presence within the office and on the telephone when under pressure.
* A good team member with the ability to work in a small onsite team, nationally with transport coordinators from other sites and the business support services team.
* Accurate computer skills required to ensure the correct costs are set against the correct haulage contractor.
* Proactive attitude with the desire to help others when possible.
* Flexible and comfortable working in a dynamic environment with multiple competing priorities.
* A sound knowledge of UK geography and the major transport networks would be advantageous.
* Good general understanding of PC applications including Microsoft Word and Excel.
Please apply with an up-to-date CV
Acorn by Synergie acts as an employment business for the supply of temporary workers.
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