At GOSH we advance care for children and young people with complex health needs so they can fulfil their potential. It is important that children and young people with complex health needs have access to the right tertiary specialist teams quickly, so they can get expert advice, the right care and the best outcomes.
Reporting to the Clinical Site Director, the Lead Bed Manager will be responsible for leading the Bed Management team to optimise capacity and patient flow across our hospital. The post holder will work with the Head of CSPs, Lead Discharge Coordinator, and the wider operational and clinical team to ensure patients are located in the right place at the right time with the right staff to obtain the right treatment and care. The post holder will promote the development of an open and engaging culture for patients and staff that encourages excellence in clinical practice, facilitates team working and multi professional care delivery. This will ensure that GOSH is able to treat as many children and young people as possible in a timely manner, achieving our aim to go ‘above and beyond’.
Main duties of the job
1. Safe patient placement and site wide patient flow.
2. Ensuring the safe placement of patients on elective and emergency pathways working in partnership with the clinical teams, leading on policy development and standard operating procedures to support this.
3. Managing information and data related to patient flow.
4. Leadership and excellent negotiating and communicating skills.
Working for our organisation
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person specification
* Clinical qualification (Registered Nurse or health care professional) or equivalent experience of clinical bed management within a tertiary paediatric environment.
* Evidence of ongoing continuing professional development.
* Completion of a management or leadership programme or equivalent experience.
* Masters degree or working towards.
Experience/Knowledge
* Experience in a relevant children and young person’s environment.
* Experience of Clinical Bed Management and Patient flow.
* Experience of leading a team and managing staff.
* Expert in handling clinical incidents, risk management, patient safety and complaints, engaging with children, families and healthcare professionals.
* Experience in managing conflict and negotiation.
* Experience of working with children and families to improve patient experience.
* Experience of participating in major incidents and other time critical situations.
* Expert knowledge of Referral to Treat and other operational targets within the NHS.
Skills/Abilities
* Excellent interpersonal and communication skills.
* Able to develop staff through mentoring, coaching and clinical supervision.
* Ability to problem solve and manage complex situations.
* Ability to think rationally and laterally during emergency and pressured situations.
* Able to communicate complex data in a meaningful way, both verbally and in writing.
* Good team player, able to work within and across different teams.
* Ability to contribute to the development and implementation of the Trust strategic vision.
* Able to manage data with accuracy and precision.
* Ability to build positive professional relationships at speed.
* Evidence of personal insight and sound judgement.
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