Job summary An exciting opportunity has arisen to join the Leadership Team within the Central Booking department at Salisbury Foundation Trust, as a band 5 Outpatient Deputy Manager. The successful candidate will join the team to provide a friendly and organised booking experience for our patients, working alongside the main booking team to ensure the safe and appropriate booking of outpatient clinics. The department is a busy but friendly department and has a strong team environment, with staff needing to cross cover and support each other. Main duties of the job The successful candidate will need to be experienced in, or be willing to learn how to use multiple IT systems including eRS and Lorenzo and have a good understanding of patient pathways and referral processes. We are looking for evidence of strong leadership skills, team working as well as the ability to work independently. The organisational skills to work in a busy team environment, whilst prioritising workload and working to deadline, recent line management and leadership experience is essential. The candidate must have excellent verbal and written communication skills and experience in patient/customer contact. About us Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk Date posted 31 October 2024 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum pro rata if part time Contract Permanent Working pattern Full-time Reference number 269-SFT8831 Job locations Central Booking, Salisbury NHS Foundation Trust Salisbury SP2 8BJ Job description Job responsibilities Please see attached Job description and person specification for full details of roles and responsibilities. Job description Job responsibilities Please see attached Job description and person specification for full details of roles and responsibilities. Person Specification Education and qualfication Essential Degree level qualification or equivalent experience Experience Essential Substantial experience of working in an administrative environment with significant experience managing and developing a team. Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services Desirable Experience of managing a team within an NHS setting Knowledge and skills Essential Planning and organisational skills - ability to prioritise, organise and coordinate workload across the team Ability to demonstrate high quality leadership skills Desirable Knowledge and understanding of NHS systems, policies, procedures and practices. Person Specification Education and qualfication Essential Degree level qualification or equivalent experience Experience Essential Substantial experience of working in an administrative environment with significant experience managing and developing a team. Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services Desirable Experience of managing a team within an NHS setting Knowledge and skills Essential Planning and organisational skills - ability to prioritise, organise and coordinate workload across the team Ability to demonstrate high quality leadership skills Desirable Knowledge and understanding of NHS systems, policies, procedures and practices. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Salisbury NHS Foundation Trust Address Central Booking, Salisbury NHS Foundation Trust Salisbury SP2 8BJ Employer's website https://www.salisbury.nhs.uk/ (Opens in a new tab)