Are you looking for a full-time job as a Job Coach in Birmingham?
Our Employment, Skills and Enterprise business is seeking a dedicated individual to manage, develop, and support a caseload of customers. Your role will involve providing encouragement, training, brokerage, and coordinating activities such as development planning, effective monitoring, and guidance to ensure progression towards sustained employment.
Role Responsibilities
As a Job Coach, you will build strong, collaborative relationships with customers, tailoring support to their needs. You will motivate, coach, and challenge them to fulfill their potential, enabling them to secure sustainable employment.
Working Hours and Location
The position is full-time, Monday to Friday, based at our ideally located Birmingham City Centre office. The specific working hours are from to.
Candidate Requirements
* Experience working in a fast-paced, target-driven environment
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Ability to work well under pressure and meet strict deadlines
* Experience in coaching and influencing, with a genuine passion to make a difference
* Knowledge of local job markets and the recruitment sector
* Eligibility for an enhanced DBS and BPSS pre-employment checks covering identity, employment history (minimum 3 years), nationality/immigration status, and criminal records
What We Offer
* Up to 6% contributory pension scheme
* A range of benefits supporting health and wellbeing, including Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme, and more
* Access to discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
* A positive culture and supportive team passionate about diversity and inclusion
* Serco discounts on cinema, Merlin Entertainment, online shopping, mobile plans, and leisure memberships
* Interesting and fulfilling work
* Opportunities for professional and personal development through training and coaching
* Up to days annual leave plus bank holidays
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