Job Overview
We are seeking a dedicated and detail-oriented Business Support professional to join our team. This role is essential in ensuring the smooth operation of our office and supporting various administrative functions. The ideal candidate will possess strong organisational skills, excellent phone etiquette, and proficiency in data entry and clerical tasks.
Providing support to the Operations Department and other parts of the business. Effectively interact with relevant personnel to ensure smooth business operations. Understand and adhere to the Company’s Health, Safety, Environmental and Quality Policy.
Responsibilities
1. Generate necessary documentation for Goods Receivables & Deliveries/Collections to accompany goods.
2. Continuously monitor and update internal Sales/PO Tracker to expedite deliveries and improve client shipment schedules. Proactively communicate with clients to inform them of any relevant changes to their orders.
3. Accurately process and file documentation to the business server following policies and procedures (e.g. scans, PPE forms, daily reports).
4. Procurement of non-job items/services, including raising and processing purchase requisitions, distributing to relevant personnel for approval and raising POs on Sage 50.
5. Assist in setting up and maintaining Vendor management accounts on Sage 50 system, ensuring information is accurate and up to date.
6. Distribute relevant vendor approval questionnaires.
7. General business support including sorting and distributing mail, monitoring office stationery, refreshment and cleaning supplies & workshop consumables and ordering replenishments as required.
8. Upload waste transfer documentation and assist with monthly KPIs in relation to this.
9. Provide cover for personnel logistics as required.
10. Assist the Operations Coordinator with inventory management.
11. Communicate effectively and professionally with clients and suppliers to deliver exceptional service.
12. Receive and greet visitors, carry out visitor induction and ensure visitor log is completed in line with HSE requirements.
13. Professionally and politely answer and direct telephone calls.
14. Proactively contribute to successfully implementing Company, Quality, Health, Safety & Environmental policies, processes and documents.
15. Any other reasonable duties that align with your competencies.
Experience
1. Willingness to learn and contribute to the overall success of the business.
2. Great team player with excellent communication (verbal and written) and interpersonal skills.
3. Enjoy working in a fast-paced environment whilst upholding a friendly and professional approach.
4. Excellent time management and organisational skills.
5. Exceptional computer skills with a good knowledge of Microsoft 365 & Microsoft Office (incl. SharePoint).
6. Experience operating Sage 50 Professional software (certification not a requirement but desirable).
7. Knowledge of Adobe and comfortable creating and editing PDF documentation.
8. Ability to organise and manage priorities and adapt to changing timelines and schedules.
9. Proven work ethic, initiative and ability to work in a team.
If you are passionate about providing exceptional business support and possess the necessary skills, we encourage you to apply for this exciting opportunity to contribute to our team's success.
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year
Benefits:
* Company pension
* Health & wellbeing programme
* On-site parking
* Sick pay
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* Clerical experience: 1 year (required)
* Microsoft Office: 1 year (required)
* Data entry: 1 year (required)
* Organisational skills: 1 year (required)
Work Location: In person
Reference ID: BSA001
Expected start date: 25/11/2024
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