Job Title: Quality Officer Location: 70% field based, 30% office based - Suffolk Salary: £27,000.00 - £28,000.00 per annum At A Class Care we are looking for individuals who share our values and passion to make a positive difference to peoples lives throughout our community. Due to growth we have an exciting opportunity for a quality officer to join our established team in Suffolk. A quality officer will support via field based working to our clients and care workers in line with CQC requirements. A Class Care is an award-winning Live in Care provider that provides Block care/support, Live in and Night Care services, enabling our clients to remain in their homes for longer. We offer an individually tailored, high-quality home care across Suffolk, Norfolk, Essex and Cambridgeshire. You will be responsible for : Providing supervision and support to our care staff. Completing probation reviews and supervisions for our care staff. Completing announced and unannounced spot checks. To carry out administrative duties related to the role including writing medication records, care plans and creating relevant reports. On-call phone duties on a rota basis. Our Ideal Candidate: Must have previous experience within the Care sector. Must be good at problem solving and like a challenge. Excellent attention to detail and communication skills. Has a great client-focused passion. Able to work under pressure and in a fast pace environment. Our Requirements: Able to drive, and holds a full clean UK Driving License due to the travelling involved. (use of company pool car available for work related tasks) Experience working with the Microsoft Packages. Have a good understanding of CQC standards If you are looking for a change in career or a new fulfilling challenge, A Class Care can offer you: Company pension, sick pay (SSP) Positive and friendly team to work with Refer a friend scheme Excellent on-going training and induction programme Company events and wellbeing programs Opportunity to gain nationally recognised qualification in Health and Social Care Real opportunity for progression within a growing business Use of the company pool cars 22 days paid annual leave plus bank holidays and 1 extra day for your birthday Monday to Friday work 09.00 – 17.30 with 1-hour unpaid lunch