Business Analyst - Contract Management Date: 4 Apr 2025 Company: Royal Mail Group Job reference number 323840 Business Analyst - Contract Management Salary £30,000 - £33,000 per annum (dependent on experience) potential 6% bonus and 22.5 days annual leave plus bank holidays Full time, 37.5 hours per week Permanent Remote, nationwide with UK travel With c1750 properties, Royal Mail’s portfolio is one of the largest corporate estates in Europe. With a diverse property portfolio from local delivery offices in every postal area of the UK, corporate offices, vehicle garages, rail hubs, and our new state-of-the-art fully automated parcel superhubs. Our estate is changing to support more parcel sorting capabilities and automation, the business ‘Steps to Zero’ environmental objectives, whilst continuing to maintain our high standards of safety. The role To support the management and analysis of data across the commercial function, we have a vacancy for a Business Analyst who is responsible for the successful delivery of reporting across the Royal Mail Group. The Analyst will predominantly deal with the waste and recycling contract, with the intention that, when better understood and better managed, the volumes can be reduced, reused, or recycled. Accountabilities Conduct comprehensive data analysis and reporting across the Royal Mail Group, working within the Commercial and Contract Management Team within the FM Function. Monitor trends and improve the data systems for the for Commercial and Contract Management Team. Improve the presentation of waste data across RMG so that it more legible, easier to understand and more suitable for decision making. Work with several providers to ensure regular analysis, reporting and identify areas of opportunity to reduce costs. Providers included waste Disposal, grounds maintenance, drainage maintenance, confidential waste and catering providers. Conduct regular UK wide site audits, with the aim of driving improvement, educating staff and supporting change. Become the subject matter expert on waste data and support RMG in meeting its stated targets for waste reduction. Stakeholder engagement, build relationships with 3rd party providers to improve the flow of information and develop more useful and usable data. Participate with wider group discussions to support company-wide strategies and support colleagues in meeting the collective objectives of improved service, cost control and proactive company culture. Location – Remote UK based role, with a requirement to conduct 4-5 site audits per month across the UK. Due to the travel requirement, a full UK driving licence is essential and the ability to travel extensively. About you You need to demonstrate the following skills and experience on your CV: A Numerate Degree or Relevant Numerate Technical qualifications at or above NVQ level 5 (Essential) Demonstrable experience of detailed data handling in a corporate environment, Excellence in the use of Excel at an advanced level (essential), Power BI, PowerPoint and Word. Experience in using analytical software to mine data and produce reports. Strong presentation skills and communication, with the ability to effectively create and deliver effective written reports and verbal presentations. Desirable Sector Specific knowledge for waste and recycling management. Ability to identify improvement, recommend, initiate and deploy change. Skills in working with 3rd parties to obtain, interrogate and query the supply of data. Closing Date: Friday 18th April. Please note, this advert may close early if the appropriate number of applications has been reached. About Us Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 1750 sites. We pride ourselves in working to the highest standards of both technical assurance and customer service. It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week. Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving. Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd. Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. RMG LI-POST