Northumbria Healthcare NHS Foundation Trust
The successful candidate will assume a senior leadership role within the Emergency Department, combining clinical expertise with team management responsibilities. As a key figure within the department, the post holder will serve as a role model, providing visible, accessible leadership to ensure the delivery of high-quality, evidence-based patient care.
This role involves senior-level responsibilities, including overseeing managerial duties within the assigned team while also contributing to strategic initiatives at the departmental and organizational level.
Clinically, the post holder will be responsible for ensuring that the department consistently meets quality and safety standards. They will also play a pivotal role in the collection and analysis of ED data to assess departmental risks and inform decision-making.
The post holder will effectively manage and resolve complaints and incidents, leading investigations where necessary, reporting findings, and implementing changes to improve practice. They will also manage and support their team of nursing staff through HR processes and professional development initiatives.
Main duties of the job
Serve as a clinical expert, maintaining visibility and accessibility, and leading by example. Act as a positive role model for all staff, upholding professional standards of conduct and behaviour in line with Trust and NMC requirements.
Oversee the day-to-day management of the department, ensuring optimal skill mix and staffing levels are achieved through effective utilization of the team, providing high-quality care around the clock.
Support the development and monitoring of departmental standards, actively reviewing, managing, and reporting on audits and objectives. This includes monitoring staff performance and appraisals, managing attendance (absence and sickness), ensuring compliance with best practice tariffs, maintaining environmental cleanliness, overseeing documentation, and promoting staff education, skills development, and competence.
Provide strong leadership, motivating and empowering both registered and unregistered nursing staff, while implementing and promoting HR and performance policies to foster a positive performance culture. Contribute to the dissemination of protocols and guidelines.
Foster a positive approach to patient care, effectively managing conflicts and complaints, and actively seeking feedback to continuously improve service delivery.
Job responsibilities
To coordinate the nursing care of all patients attending the Emergency Department.
To provide clinical leadership to the nursing team within the Emergency Department to ensure high standards of patient care are maintained.
To take charge of the Emergency Department and manage all resources effectively.
To ensure quality standards and Emergency Department targets are adhered to and met.
To manage and lead a specific team of nursing staff, including Human resources, Staff appraisals/personnel issues, and disciplinary procedures.
To support the Emergency Department OSM, Clinical Lead Nurse/Modern Matron, and clinical leads.
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams/departments and across organisational boundaries.
Person Specification
Experience and Knowledge
* Substantial recent experience in Emergency Care.
* Evidence of managerial experience at band 6 and additional specialist knowledge gained by management of the Emergency Care areas.
* Evidence of ongoing training and development.
* Demonstrates good working knowledge of Infection Control issues.
* Possess knowledge and understanding of audit procedures.
* Specialist knowledge and experience gained by completion of a post registration qualification in Emergency Care, including in house accredited courses e.g. Level 1 trauma care.
* In depth experience of working in Emergency Care environment required in order to manage staff and the ability to work effectively across specialist areas/zones within the Emergency Care Department.
* Knowledge of or experience in coaching and mentoring practices and tools.
* Knowledge of or experience in Quality improvement tools, techniques and methods.
Qualifications
* A registered nurse on part 1 of the professional register with current NMC registration.
* Diploma/Degree or equivalent experience.
* Advanced/Intermediate Life Support.
* Teaching and Assessing qualification/knowledge.
* Management/leadership Qualification.
* Professional Nurse Advocate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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