Planning and Organisational Skills Deliver excellent levels of service by regularly assessing, problem solving, evaluating and reporting to line manager in a timely proactive manner when these standards have not been met, and enabling appropriate action to be taken. Implement planned actions and response, communicating changes as appropriate. Arrange meetings, hospitality, venues, distributing agendas/notes and managing multiple diaries. Maintain room booking schedules. Contribute to the smooth running of administrative systems including management of generic email accounts and electronic and paper filing systems as well as other forms of correspondence. Prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of post holders level of competency or authority to line manager. Using appropriate electronic systems, ie room booking system to adjust clinic/appointment/meeting times as required.Responsibility for Patient/Client Care, Treatment and Therapy Act as a principle point of contact for users of the service, e.g. Individuals from within/outside the Trust, people who use our services and members of the public. Responsibility for Policy and Service Development Implementation Maintain and continue to improve knowledge and understanding of the Trust/Service including systems, policy and current issues, particularly to own area of work. Adhere to all Trust and departmental policies and procedures relating to role. Comply with local administrative procedures. Participate in local review of administration services. Responsibility for Finance, Equipment and Other Resources The post holder will order stationery and other necessary items for the team via the electronic procurement system. Handles patients cash and valuables; may be required to order and maintain stationery and stores stocks. Maintain the safe keeping of Trust property. Any concerns regarding misuse shall ber aised immediately with the Trust Counter Fraud Specialist. Ensure the proper use of the Trust resources, such as stationary, telephone usage photocopying and other consumables used within the course of business. Ensuring minimal waste and cost. Suggest efficiency savings to more senior staff. Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management The post holder has no managerial supervision responsibility but is expected to be a good example to other staff and use their experience to assist/guide new starter induction. Responsibility for Information Resources and Administrative Duties Produce confidential correspondence and reports. Maintain efficient and effective electronic filing system/s. Take and distribute formal minutes as necessary. The post holder will be partly responsible for ensuring accurate and up to date data is recorded onto electronic records systems, and that this information is communicated with the team and other professionals as required. Responsibility for Research and Development Undertake surveys or audits as necessary to own work. Freedom to Act Work is managed rather than supervised. Accountable for own actions manager is available for reference. Prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of post holders level of competency or authority to line manager. Any Other Specific Tasks Required Provide cover for colleagues when and where necessary. Duty of Candour you must adhere to the principles of openness, transparency and the statutory duty of candour in your day to day work and conduct and encourage the same behaviours within the wider organisation. All employees must adhere to the policy on the protection and use of personal information which provides guidance on the use of disclosure of information. The Trust also has a range of policies which outline the appropriate use of computer equipment and computer generated information. All employees are expected to meet the requirements of these policies.