Job Description
Service Architect
Industry: Defence/National Security
Location: Basingstoke - Hybrid
Onsite: Up to 5 days per week depending on project phase
The Opportunity:
For over 50 years, the Ministry of Defence (MoD) has partnered with this Firm to drive value and innovation across its strategic technology investments. As a Bid Service Architect, you’ll play a pivotal role in supporting Agile Service Management programmes for complex national security, intelligence, and military operations.
The Role:
1. Crafting Persuasive Proposals: Develop compelling Pre-Qualification Questionnaires (PQQs) and Invitation to Tender (ITT) responses that align with client needs, compliance requirements, and budget constraints.
2. Designing Tailored Solutions: Create customised service support solutions and oversee seamless service transition management, ensuring successful ITSM implementations post-bid.
3. Leading Service Transitions: Manage end-to-end service transitions within Government Ministerial Departments, delivering Agile Catalogued Service Plans and crafting innovative ITSM policies, processes, and documentation that provide clarity and structure to service designs.
4. Enhancing ITIL & I...