About the job ?
You will need to provide generalist support on all people policies and procedures, with a consistent approach to line managers and employees to ensure delivery of an effective and professional ER service. You will deal with a variety of employee relations issues, guiding and coaching line managers through their queries around attendance management, grievances, disciplinaries, probation, poor performance, employment law etc.
What you'll do?
1. Responsible for providing a professional ER advisory service to line managers and employees on all employment matters.
2. Lead end to end case management for employee relations cases, supporting all levels of employees across GWR with a focus on performance, grievance, attendance, and Employee Relations related projects.
3. Provide Line Managers with advice and guidance on a range of employment matters including disciplinary, grievance, performance management, absence management issues and other relevant casework.
4. Liaising with employee representatives and recognised trades unions as appropriate.
5. Acting as the point of contact for line managers and all employees.
6. Work closely with other ER colleagues, to ensure consistency and best practice across the division.
You'll need to be:
7. Experienced in providing ER advice and guidance
8. Experienced in case management
9. Able to build strong and effective relationships
10. Able to influence
11. Organised, with strong analytical skills
12. Able to work proactively and flexibly.
As a minimum you'll need to have:
13. CIPD qualified or part qualified
14. Proven work experience in a ER Advisor capacity
15. Excellent communication, both verbal and written
16. Strong IT Skills and relationship building capabilities at all levels
17. Knowledge of employment legislation and practical experience of ER procedures, processes and practices.
About the location?
This role is based in Reading and you will be providing support to the East region. Flexibility is required to travel across the GWR network as and when required.
Working Pattern?
5 days, 37 hours per week
Perks & Benefits?
18. Health & Wellbeing : Health Cash Plan, health screenings, EAP, gym discounts.
19. Lifestyle : Costco membership, bike scheme, retail discounts.
20. Financial : Pension, share-saving schemes, payroll giving.
21. Travel : Free GWR Travel pass. Discounted Friends and Family tickets, Eurostar, and European rail travel.
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
Ready to embark on an exciting new journey? Apply today and join our team!
INGWR