Join Aimbridge Hospitality EMEA as a Night Manager and be part of a global team passionate about connecting people to great experiences. You will oversee guest services, manage reservations, and ensure exceptional customer service. Key responsibilities include training staff, developing guest service policies, and maintaining positive relationships with guests. As a Night Manager, you will play a crucial role in ensuring guests have a first-class stay. To be successful, you must be passionate about providing an exceptional guest experience and living through our brand standards. Benefits include hotel discounts, wagestream, and access to our employee assistance programme. We are open 7 days a week and need people to work a range of shifts and days, offering great flexibility. Previous experience as a Supervisor, Duty Manager, or Night Manager at Hotels is required, with experience using Opera PMS a huge advantage. You should have excellent communication and interpersonal skills to effectively manage staff and interact with guests. As a Night Manager at the Holiday Inn Express London Excel, you will be responsible for managing the guest services team and ensuring that guests receive exceptional service throughout their stay. The hotel is a modern waterside hotel near ExCeL and London City Airport, offering fresh, modern rooms and a great location for business guests. Holiday Inn Express is one of the fastest growing hotel brands in the world, with modern hotels providing a fresh, clean, uncomplicated stay offering comfort, convenience, and great value for money.