Job Description OTE: £23K - Competitive Salary £18K - Career ProgressionAt Accord Lets, part of the Connells Group, we're looking for a highly motivated Lettings Administrator to support our fantastic team in branch in Birmingham. As our Letting Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What’s in it for you as our Lettings Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive, rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Administrator The main purpose of this role is to manage our move-ins which will include creating the tenancy paperwork, liaising with tenants to ensure their referencing is completed as quickly as possible, ensuring all the safety certificates are in place & helping our tenants and landlords with any queries they may have during the process. Skills and experience required to be a successful Lettings Administrator Experience as an Administrator / Customer Service or similar role Customer focussed and comfortable in a client facing role Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Accord Lets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.EACW05331