A multi-national and leading speciality chemical business based in Berkshire is currently seeking a Technical Service Chemist to join their innovative team on a permanent basis. You will take a primary focus into the delivery of solutions for customers by understanding their needs & applications and offering technical advice/feedback for related R&D projects.
Responsibilities
* Begin to develop deep understanding of industry test requirements, customer test requirements, and associated specifications.
* Develop, organise, and execute plans to meet the customer's technical needs and wants in consultation with Sales/Marketing/Business.
* Support the management of projects with CTS stage gate process utilising Accolade software.
* Understand and comply with the company's safety, quality, and ethics policies and procedures.
* Assist in providing proactive customer-specific solutions, support, and guidance through effective and insightful face-to-face and written communications.
* Develop and may deliver presentations to internal and external customers.
* May investigate and resolve routine customer concerns under supervision of manager.
* Interface with CTS, R&D, OEM, Sales, and Marketing to gain an understanding of current and future market trends, requirements, and applications.
Requirements
* You must be BSc/MChem/MSci qualified in chemistry or related subject from a recognised leading university.
* A motivation to work outside of the laboratory and develop skills relevant to delivering technical service.
* Timely decision making using a mixture of analysis, experience, and judgment; sometimes with incomplete information under tight deadlines with appropriate risk authority and transparency.
* Has knowledge of general business model practices and procedures. Understands how the actions and output of the role impacts the business and others.
* Possess excellent communication skills in order to build rapport and connections with customers/clients.
£Salary offered is competitive in line with level of experience + excellent company benefits.
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