We have an exciting opportunity for a Customer Service Technician to join our team within Vistry Cotswolds, at sites across the region with head office in Cheltenham. As our Customer Service Technician, you will rectify defects reported by purchasers within the Vistry and NHBC warranty periods and continue the Company's commitment to the customer journey.
Let's cut to the chase, what's in it for you...
1. Competitive basic salary and annual bonus
2. Company van
3. Up to 33 days annual leave plus bank holidays
4. Private Healthcare
5. Enhanced maternity, paternity and adoption leave
6. Competitive contributory pension scheme
7. Life assurance - 4 x your annual salary
8. Share incentive schemes
9. Employee rewards portal with many more benefits...
In return, what we would like from you...
10. Behave in line with our company values - Integrity, Caring and Quality
11. Educated to GSCE / GCE standard in Maths & English, and, or,
12. BTEC diploma in Building Construction or an NVQ Level 2 or similar, or
13. City & Guilds in relevant trade
14. Valid CSCS card
15. Driving License
16. Proven experience working for a residential house builder as an assistant site manager or materials controller or trades
17. Detailed understanding of NHBC customer handover requirements
18. Good understanding of Microsoft Office, Excel, Outlook
19. Ability to handle complaints and di...