Client Services Administrator
Private Health Insurance
Baildon
£25,000 - £28,000
HYBRID - 2 DAYS HOME WORKING
37.5 HOURS MON - FRI (FLEXIBLE START/FINISH TIMES)
An excellent salary is offered with super benefits, including 25 days holiday plus bank holidays, hybrid working, free on-site parking, gym membership, private healthcare, and a great pension.
Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity, and a constant focus on delivering the best solutions for their clients.
You will be providing efficient service and support to the account managers for a portfolio of clients regarding their healthcare schemes.
The schemes will largely be experience-rated but may also include smaller age-rated schemes.
As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients.
In a collaborative way, you will challenge wider processes to enable and drive improvements to service whilst ensuring compliance.
You will build strong internal, client, and provider relationships based on respect, which develops loyalty, retention, and increased client benefit spend.
This is a great opportunity for someone looking to advance in the insurance industry. If you enjoy building and maintaining internal relationships, supporting teams with demanding administrative tasks, and managing customer relationships, this is most certainly the role for you.
If you thrive and enjoy the pressure that comes with working in a data-responsible role and have superb administrative support experience for this busy Client Services team, we want to hear from you.
Strong Microsoft Excel skills are essential as you will be assisting the sales and management teams with SLA reporting for over 60 customers nationally at any one time.
A positive and professional attitude is required for this super team based in Baildon.
A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats.
Working well under pressure is necessary for this position. If you thrive in a busy environment and react well to finding solutions for internal teams, we would like to speak with you.
Managing client queries will be a key part of this role while assisting the account managers with all relevant administrative support.
Ensuring renewal communications are issued to clients and providing assistance to consultants and clients is also essential.
Your Excel skills will be needed as you will be required to analyze data, prepare client reports, and support tender and new business activities.
I look forward to hearing from you. Thank you for applying.
Lisa
Farr Associates
Recruitment Specialist
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Casual dress
* Company events
* Company pension
* Employee mentoring programme
* Free parking
* Gym membership
* Health & wellbeing programme
* On-site parking
* Private dental insurance
* Private medical insurance
* Work from home
#J-18808-Ljbffr