Job Description
You will like
Supporting electronics products and customers for innovative technology firm who are renowned in sporting circles. This fantastic firm will suit you if you enjoy being part of a Top-Gun team and being involved in specialist electronics engineering technology and high profile events!
You will like
The Electronics Engineer (Customer Support Engineer) job itself where you will have responsibility for providing support to our customers on site and remotely.
More specifically:
* Ensure that our customers have a single point of contact for after sales support
* Ensure that customers are keeping all equipment operational and correctly configured
* Raising all faults/issues and requesting return for all faulty equipment for investigation, track all faults to conclusion
* Assist in the pre and post visit equipment maintenance and software configurations
* Record the allocation of units, helping customers to organise spare units
* Ad Hoc Production duties: Building/ assembling mechanical and electronic equipment, use of heat guns, crimping and soldering pins
* Support the production team in quality checking / testing products before dispatch
You will have
To be successful as Electronics Engineer (Customer Support Engineer) you will have a healthy mix of the following:
* Good communication skills (e.g. concise, clear, timely and appropriate media used)
* Knowledge and/or experience with electronics / electronic technologies (HW and SW)
* Understanding of Ethernet networks and fibre optic converters
* Some experience with design of electronics components / design engineering
* Can read Engineering drawings (reading of wiring schematics would be beneficial)
* Basic working knowledge of multimeter’s (preferably Oscilloscope)
* Ability to read and write detailed technical reports
* IT literate in Windows, Word, Excel and Outlook
* Be comfortable travelling to customer sites in the UK and abroad
* Hold a driving license and a valid passport
You will get
As an Electronics Engineer (Customer Support Engineer) here, you will enjoy, a competitive salary, £35K-£45K PA + Package
* Monday – Friday: 09:00 – 17:30 plus some evenings and weekends (Paid at a Premium)
* £300 a weekend for a full weekend at events + salary plus a day off in lieu
You can apply
To the Electronics Engineer (Customer Support Engineer) job by pushing the button on this job posting (recommended), or by sending CV in confidence to anthony@macstaff.co.uk