Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Gloucester (hybrid) Job ref: 203369 About the role Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for a Technical Underwriter to join our Corporate Schemes Underwriting Team in the Gloucester office. The role holder will act as a technical specialist, which includes responsibility for embedding quality underwriting across our Schemes underwriting team and our Brokers with delegated authority, delivery of coaching, training, large case underwriting and working with key internal and external stakeholders to maintain profitability across a broad range of commercial schemes. This is an extremely varied role and would be a rewarding opportunity to become an essential player in one of the key growth areas of Ecclesiastical. Key responsibilities Develop, negotiate, and profitably underwrite new/existing business within own authority and in line with Ecclesiastical strategy Provide embedded underwriting support at partner and customer sites if required. Plan, prioritise and manage individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service. Act as referral point for the wider schemes team Provide structured coaching to individuals Identify training needs and deliver training where appropriate internally and externally Undertake underwriting quality audits within the Schemes team and also Scheme Brokers with delegated authority Analyse team audit results and identify and implement solutions to improve future results. Act on individual audit results and agreed action plans within agreed deadlines to improve own performance Use and champion the appropriate method of communication (telephone, face to face) to support Ecclesiastical’s right first-time approach in order to maintain successful Internal and External relationships. Understand and operate within regulatory framework and identify and escalate any risks to the business. Identify complaints, act upon them, and resolve in line with company policy. Provide team manager support as and when required. Represent and promote Ecclesiastical at customer, partner and industry events where required Act as liaison between own area and the head office underwriting team Provide project support as required Actively expand personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) Knowledge, skills and experience ACII qualified or commitment to achieve within an agreed timescale In depth insurance technical knowledge (will be tested). Farm Insurance experience desirable but not essential Appropriate IT skills including excel (will be tested) Experience of effective stakeholder management within a commercial environment Confident and influential communicator with the ability to negotiate at all levels The ability to build and manage co-operative and productive relationships A proven track record of acting as a coach within a commercial environment Experience and ability to analyse and produce relevant MI What we offer A competitive salary - let's discuss it Hybrid working Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme up to 2 4% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme A range of health and wellbeing benefits, including private healthcare, income protection and life assurance Up to £400 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay About us Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.