Job Ref: THW7366
Branch: North Lakes Hotel Spa
Location: North Lakes Hotel Spa, Penrith
Salary/Benefits: Competitive Salary with an excellent benefits package
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 20/09/2024
Closing date: 03/11/2024
We’re looking for a passionate and warm HR Adviser to work with the General Manager, Senior Leadership Team and Head of Departments to drive forward the HR activities in our busy hotel.
Your Day to Day:
* Drive engagement in the property to support with retention.
* Support managers with effective recruitment of their team members, ensuring our new team members are recruited based on our key values.
* Complete the onboarding and induction of all new team members, ensuring a friendly and warm, supportive welcome to the team.
* Complete weekly and monthly payroll accurately.
* Proactively drive forward training and development of team members and managers, ensuring all statutory training is completed, talent conversations are effective, and apprenticeships are advocated.
* Provide guidance and support to managers and employees through coaching and mentoring on HR-related matters, including grievance, disciplinaries, and performance management.
* Link with the People Team to appropriately manage absence cases.
* Produce people metrics and updates for Quarterly People Reviews with the People Partner and General Manager, highlighting trends and recommending solution-focused actions.
* Support the General Manager and HoD’s with payroll forecasts and actuals, reviewing rotas against sales forecasts and actuals to support payroll management.
Who are we looking for?
This role would suit someone who is currently an experienced HR adviser with at least 2 years’ experience in an HR adviser role and would be a great step up for someone looking to progress their career towards a management role. There is a requirement to be qualified to a minimum CIPD Level 5 with experience in mentoring and coaching. Ideally, you will be Mental Health First Aid trained with experience of delivering training sessions either to groups or one-on-one. You will drive our values of Warm Hospitality, Innovation, Craftsmanship, and Eye for Quality.
We are looking for someone who is passionate about providing an exceptional team member experience from the moment they apply to a role through the whole employee life cycle. You will be confident in influencing at all levels, with the ability to be calm and compassionate when required. Experience working in the hospitality industry would be advantageous but not necessary. This role will work alongside the Head Office People Team, driving and advocating the people team strategy.
In return, we are offering a rewarding role with scope for career progression along with:
* Wagestream - the ability to access up to 40% of your wages as you earn them each week.
* 28 days annual leave (rising to 33 after 5 years).
* Health cash plan and Employee Assistance Programme available 24/7.
* Discounted accommodation, food, and drink in our beautiful properties across the country.
* Pension Life assurance.
* Enhanced maternity and paternity pay.
* Apprenticeships available.
* Long service awards, including free meals and free stays with your friends or family.
* Bespoke training and development programmes accessible to all.
* An engaging supportive work environment.
The four-star North Lakes Hotel Spa is located on the edge of the Lake District National Park, offering a great location for work and downtime. The hotel boasts an award-winning spa, AA rosette grill restaurant, comfy bedrooms, and business facilities. With the space to host weddings and events, no two days are the same. Owned by Daniel Thwaites and easily commutable from anywhere around the eastern Lakes or western Yorkshire Dales, North Lakes Hotel Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, surrounded by some of the most breathtaking scenery England has to offer.
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