Role Summary
The post holder will deliver the main administrative function of the medical products division and assist with all aspects of the medical product supply to various organisations from different industries, across the worldwide client group of Trauma Resus. The ideal candidate will have warehouse experience within a fast-paced, highly pressurised warehouse environment. Occasional international travel may be required in line with company growth.
What you’ll be doing
1. Processing of goods (and their unique identifiers) in and out using the inventory management system and the electronic record-keeping system
2. Maintaining stock records (including expiry dates, lot/batch numbers) for compliance and completing all necessary administration and recording in accordance with Company guidelines.
3. Assisting customers with the record keeping of their medical products via the electronic record-keeping system.
4. Assisting with the picking, packing and dispatching of goods locally and internationally
5. Assisting with the maintenance of the online product catalogue and electronic record-keeping system (including e-store)
6. Assisting with the replenishment and servicing of rental items, ensuring electronic records are kept up to date.
7. Raising purchase order numbers with suppliers
8. Ensuring warehousing goals are met.
9. Assisting with the monthly stock take of warehouse items, checking inventory numbers and goods for any damage
10. Maintaining good working relationships with customers and suppliers
11. Communicating effectively and working closely with colleagues in the team and in the office.
12. Reporting any concerns, problems, incidents, or accidents to the Global Head of Medical Products in accordance with Company policy.
13. Dealing with customer enquiries via email and telephone
14. Adhere to all Company Health & Safety, Quality, and Security compliance standards.
15. Additional/ad hoc duties as required to meet the needs of the business.
What we’re looking for
We invite applications from candidates who can demonstrate:
16. Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
17. Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
18. Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
19. Resilience with the ability to persist and adapt;
20. Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
21. Professional integrity and a respect for company values.
Other requirements
Requirement
Essential
Desirable
Qualifications
Full UK driving license
Microsoft office 365
5 x GCSE grade C or above or equivalent
Experience
Working independently and within a team
Knowledge of medical products
Working within a fast-paced environment
Warehouse experience
Administrative experience
Customer service
Knowledge and skills
Good Communication Skills with a courteous manner
Negotiation skills
Ability to work under pressure
Proactive and a self-starter who is able to multi-task
Strong attention to detail and a high focus on accuracy
Excellent organisation, prioritisation and administration skills
Ability to work independently as well as part of a team
Reliable and trustworthy with a good work ethic