Role OverviewOur Values
EXCELLENCE
Striving for excellence in every aspect of the MCC’s operations.
Valuing continuous improvement, pushing boundaries to achieve the best outcomes for Members, players and visitors.
From the world-class cricket schedule to the maintenance of Lord’s Cricket Ground, we aim to drive forward the game of cricket. TEAMWORK
Creating a cohesive and supportive environment to create shared goals and responsibilities.
Success in our team performance benefit all who come to Lord’s.
By valuing teamwork at MCC we create a positive and inclusive environment. INTEGRITY
Striving for honesty, fairness and ethical conduct in all aspects of cricket.
Integrity, both on and off the field of play, is at the heart of MCC.
Promote a culture of sportsmanship celebrated by those within the Club and those who visit to play or watch.
What the role involves:
Bar Management:
Oversee the operation of a match day bar at Lord’s
Ensure bar is clean, well-organised, and ready for service before, during, and after events
Stock management including stock counts, requisitions, rotation, wastage control and following reconciliation processes
Promote teamwork to create a positive and energised work environment.
Strong communication skills.
Ensure all guests receive personal and effective service that is befitting of a world class venue such as Lord’s.
Handle customer inquiries, complaints, and feedback pro...