Volunteer Support Administrator
Hours of work: 37.5 hours per week
Salary: £22,880 - £23,920 per annum with progression based on competencies
Location: North East - Sunderland, Tyne & Wear - Hybrid
Help us support others - start your journey with Mental Health Matters here!
About us
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.
Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities
About the role
This is a unique opportunity to join MHM at an exciting time in our journey. Over the past year, we have invested significantly in time, systems and processes to launch a dedicated volunteer support programme across MHM. We're now looking for a passionate individual to join our team and support us in bringing this vision to life.
As the first point of contact for all volunteer-related enquiries, you will play a crucial role in supporting the development and delivery of our volunteering offer across MHM. This includes volunteer recruitment, engagement, and providing ongoing support within the volunteer and people team to ensure a positive and fulfilling experience for both our volunteers and the organisation. This is an ideal opportunity to start a career in volunteer engagement, gaining valuable insight and knowledge in a rewarding, community-focused environment.
About you
To be successful in this role, you will need to have exceptional communication skills, be organised and have a good eye for detail. You will excel in building and maintaining positive relationships with volunteers, colleagues and external partners. Proficiency in using systems to manage accurate records and data is essential. Above all, you are passionate about the value that volunteering brings and the impact it makes on individuals and communities. Ideally, you'll also have experience in volunteering or volunteer-related activities.
Please see the Job Description for full details of the role and requirements
What we offer you
* Competitive salaries, with an annual pay review process
* 25 days Annual leave, increasing with length of service, plus bank holidays
* Enhanced Occupational Sick pay
* Family friendly and flexible working arrangements to support a good work life balance
* Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
* Life Assurance and Free Will writing service
* Blue Light Card and Charity Workers discounts
* Access to Tickets for Good
* Employee recognition and celebration schemes
* A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
Closing Date: Sunday 10th November 2024
Interview date: 19th November 2024