Job Summary
We are hiring!
We are looking for the perfect person to join our hardworking and enthusiastic Team as a Mortgage Administrator.
You’ll be there for our clients through every stage of their mortgage journey and will work closely with our Mortgage Advisors.
We will give you a thorough understanding of the mortgage process including case compliance, submission to lenders, follow-up communications with the lender and our clients, providing a seamless service from start to finish.
You will need to be highly focused on customer service and satisfaction, have a friendly and personable demeanour, and a commitment to securing the completion of a mortgage case effectively and efficiently.
This will be a full-time, permanent position and if you would like to talk to us further, please drop in your CV or email it to rebecca@themoneyconsultancy.com.
Responsibilities
Undertake all aspects of general administration for the Company to include:
1. Ensuring that Client’s mortgage applications and protection policies are processed as quickly as possible and Clients are given updates and feedback.
2. Answering the phones, taking messages and directing the calls to the appropriate people. This will include taking action if appropriate at the time of the call.
3. Meeting people who come into the Office and deal with them in a friendly and attentive way, ensuring they are directed to the correct person.
4. Ensuring that the systems involved with running the business are correctly maintained and updated when appropriate, e.g., contact information with Lenders and processing systems.
5. Ensuring that stationery and files are regularly checked and re-ordered if necessary.
6. Maintain all Client files and update progress.
7. Endeavour to promote The Money Consultancy to prospective Clients.
8. Facilitate the growth of the business by speaking to potential Clients and booking appointments for the Advisors.
Job Type: Full-time
Pay: £24,000.00-£26,000.00 per year
Benefits:
* Company pension
Schedule:
* Monday to Friday
Work Location: Hybrid remote in Kidlington OX5 2BP
Application deadline: 17/01/2025
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