Application Deadline: 23 October 2024 Department: WP ESOL 19 Location: West Plaza Compensation: £6.40 - £11.44 / hour Description Location: Sandwell, West Bromwich, with occasional travel to other campuses Working Hours: Full time, 37 hours Salary: (Dependent on age category) NMW 16-17 £6.40/ NMW 18-20 £8.60/ NMW 21-22 or NLW 23 £11.44 Front Desk Apprentice – Adult Essential Skills Department Sandwell College is excited to announce an opportunity to join our team as a Front Desk Apprentice in the Adult Essential Skills Department. This role is ideal for someone looking to start their career in a dynamic and supportive learning environment. Key Responsibilities As the first point of contact for students, staff, and visitors, you will play a key role in delivering excellent customer service and administrative support. Your responsibilities will include handling enquiries, scheduling appointments, managing office supplies, and maintaining the smooth day-to-day operations of the front desk. Skills, Knowledge And Expertise We are looking for someone who already has Maths and English Grade C/4 or Level 2 Functionals Skills and is eager to work towards Level 3 in Business administration. A positive attitude, strong communication skills, and the ability to work effectively in a team is vital. This apprenticeship offers hands-on experience, mentorship, and the opportunity to develop essential professional skills in a college that values growth and learning. Benefits Very competitive salaries that have seen sector leading pay awards Excellent annual leave entitlements for all (between 35 and 50 annual leave days, as well as 8 bank holiday days, and additional time off over the Christmas period) Dedication to career development and progression through dedicated development days, talent schemes and much more Recognition for great work through awards, events and celebration days Cycle to Work Scheme Access to onsite facilities with discounted rates on services including Bliss Hair & Beauty Salon, dog grooming, car health checks Use of the College gym facilities as well as discounts at local gyms Generous pension schemes (23.68% employer contribution for teaching roles, 21.5% employer contribution for non-teaching roles) Access to a huge range of high street discounts Free will writing Travel discounts including local bus, tram, train, as well as cross country coach and trains Free flu vaccine Free confidential counselling service and wellness platforms