For us, tech has never been about just hardware or software. It's about people. It's our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
Your Mission
The SAM Administrator will work within our SAM (Software Asset Management) team, currently dedicated to supporting our client. The role will focus on providing day to day administrative assistance to the SAM Team Analysts.
What you'll be doing
1. Monitoring group email inbox for license, Maintenance and Support evidence
2. Receive and record License evidence/documentation within the specific repositories and maintaining this data where required
3. Assisting with the license/maintenance and support (M&S) renewals process to include raising requisition requests for software license / M&S purchases / renewals
4. Creating and maintaining work instructions (WI) relating to administrative tasks that apply and assisting Team members with transitioning existing WIs to new templates
5. Providing administrative support to Team members on various analyst activities undertaken by the Team
6. Assisting with tasks from the call management system
7. Any other administration tasks required by the Team members or Team Lead.
What Experience We Think You'll Need
1. Minimum two years' experience within an Admin role.
2. A demonstrable experience of Microsoft Office applications.
3. Excellent communication skills at all levels of engagement.
4. Excellent presentation skills, both oral and written.
5. Ability to work under your own initiative.
6. Methodical and highly organised with an attention to detail.
7. Excellent coordination skills.
8. Excellent time management skills.
9. Experience of working within a highly regulated and secure environment beneficial but not essential.
10. Software Asset Management / Software License Administration beneficial but not essential as training will be provided by the Team members.
At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
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