Network Support Engineer
Competitive salary + very generous bonus, pension and benefits
Based: Hereford
Our client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base.
They seek to appoint a new, member to the Network Engineering Team the role will be varied and will suit someone who likes to be busy, is able to multitask and who takes a pro-active approach to work.
Job Description
Reporting to the Engineering Manager you will be a proactive member of the Support Desk delivering 2nd and 3rd line support on a range of services. Due to the bespoke nature of the solutions that they provide to their customers, additional training courses and extensive On the Job Training will be offered.
Roles and Responsibilities
-Proactively monitor remote user satellite terminals and investigate and resolve reported network issues using a wide variety of software applications.
-Liaise with customers and internally for problem resolution and en...