Customer Service Advisor – Manufacturing Bar Hill, Cambridge Salary: £27,000 per annum 12 weeks temp to perm £1500 bonus and an early Friday finish As a Customer Service Advisor, you’ll be the vital link between our customers and internal teams, ensuring smooth order processing, timely delivery, and outstanding service. Your time as a customer service advisor will be spent across a balance of communication channels—approximately 60% email and 40% telephone work—allowing you to provide seamless support and build meaningful customer relationships. Every day will bring new challenges and rewarding opportunities to: Manage order processing, including updates to POs, rescheduling, and raising repair or rework orders. Liaise with Production and Purchasing teams to resolve delivery challenges and stock shortages. Maintain accurate records of price lists, RFQs, BOMs, and technical drawings. Contribute to production planning, assist with job costings, and participate in stock takes. Your hours as the customer service advisor will be: Monday to Thursday: 8:00 AM - 4:45 PM Friday: 8:00 AM - 12:30 PM What’s In It For You as the customer service advisor? This role is designed to set you up for success with: Competitive pay: £27,000 per annum. Work-life balance: Finish early every Friday, leaving more time for what matters most. Exciting perks: £1,500 welcome bonus after six months and a newly refurbished office. Convenience: Free on-site parking in the Bar Hill area—a rarity in Cambridge Career security: A 12-week temp-to-perm opportunity designed to lead to a permanent role. Growth opportunities: Develop your career in a collaborative, fast-paced environment where your contributions truly matter. Why Join Us as the latest customer service advisor? This is your chance to be part of a team where innovation and customer satisfaction come first. Whether you’re collaborating with colleagues to tackle challenges or implementing improvements to enhance customer service, your role will be instrumental in delivering excellence. Take the Next Step in Your Career Don’t miss this opportunity to advance your career in a dynamic manufacturing environment. Apply today and start your journey towards a fulfilling and rewarding future