Nottingham University Hospitals NHS Trusts
An exciting opportunity has arisen in the Breast Institute for a Clerical Officer/Receptionist. We are seeking enthusiastic and competent individuals to provide Clerical/Receptionist support for the busy breast screening department.
The post will be part-time over three days. Duties will be undertaken at the Nottingham Breast Institute and Ropewalk House.
Main Duties of the Job
The role requires working within a team to complete all daily tasks and general duties including preparing clinics, making and changing appointments, filing, and answering the phone. The position also involves providing cover for the reception desk at both the Breast Institute and at Ropewalk House.
Good communication skills and the ability to prioritise workloads in view of changing priorities are essential. The ability to work under your own initiative is also necessary.
About Us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education, and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world-class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job Responsibilities
The successful candidate needs to be computer literate, experienced in the use of electronic communications, and confident during face-to-face interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors. Knowledge of hospital systems i.e., Medway, PAS, and DHR is desirable; however, training can be provided.
Person Specification
Training and Qualifications
* Educated to GCSE level in maths and English, Grade C or above
* NVQ2 Business Administration/Reception, or equivalent experience
Experience
* Knowledge of the Breast Screening service
* Experience working within breast screening or a similar department
Communication and Relationship
* Exchanges information with patients and staff for appointments and general queries
Planning and Organisation Skills
* Planning and organisation of routine tasks
Physical Skills
* Able to retrieve files from shelving using appropriate equipment
Other Requirements Specific to the Vacancy
* Must be able to travel between City Campus and Ropewalk House
* Flexible with start and finish times when covering reception.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
Nottingham University Hospitals NHS Trusts
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