Reference: JAN20255907
Expiry date: 23:59, Tue, 18th Feb 2025
Location: Yorkshire
£11.44 per hour (This will rise to £12.21 in March in line with National Living Wage and applies to all, including those under the age of 21)
Are you looking for a fun and varied job in hospitality? YHA York are looking for a Housekeeping Team Member to join their team!
Here at YHA York, we pride ourselves on our team's creativity, dynamism, and teamwork. Situated on the leafy banks of the River Ouse, YHA York is only a half-hour walk from York's historic centre. Our team is committed to providing exceptional customer service to all of our guests, and this role is truly integral in ensuring that those who stay with us have truly memorable experiences.
As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
What will you be doing as a Housekeeping Team Member?
* Cleaning and preparing bedrooms between guest departures and arrivals
* Maintaining the cleanliness of shower and toilet areas
* Keeping all areas of the hostel clean and tidy
* Efficiently undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel
* Complying with YHA requirements for the use and storage of cleaning products
* Reporting any faults or damage to a member of the hostel management team
* Sorting and distributing used and unused linen
What Skills and Experience do you need to be a Housekeeping Team Member?
* Experience of working face to face with customers
* Experience of working in hospitality or customer service (desirable)
* Experience of working in a team – can help others to achieve a common goal
* Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
* Ability to manage varying pressures, including peaks in workload demands – can prioritise, able to deal with conflicting duties
* Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
* Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
How do you apply?
Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application, we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTEAll relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Team Member
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