Role Principle Technician (Audio Visual Support)
Reference 12858
Profile
C003512/1, Principle Technician (Audio Visual Support)
Duties:
* Working with People
Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
* Relating and Networking
Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humor appropriately to bring warmth to relationships with others.
* Delivering Results and Meeting Customer Expectations
Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.
* Achieving Personal Work Goals and Objectives
Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.
* Learning and Researching
Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organizational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback).
Requirements:
* At least 8 years' relevant experience as a VTC and Audio Visual Lead Technician.
* Practical experience in planning, installing or maintaining audio/visual equipment and their associated voice or data terminal, line and routing equipment.
* Experience in the installation, maintenance and repair of Audio/Visual and Simultaneous interpretation equipment.
* Experience in a customer service support environment.
* Experience in problem and incident management.
It is considered highly desirable if you can demonstrate:
* Prior experience of working in an international environment comprising both military and civilian elements.
* Cisco Certified Network Associate (CCNA) Certified.
* Polycom Certified Videoconferencing Engineer (PCVE) Certified.
* Info Comm AV Installation Level 1: System Fabrication.
* NATO Video Tele Conferencing Servers (VTC MCU) Course.
* NATO HD Video Tele Conferencing Facilitator (VTC HD).
* Working knowledge of Crestron Control Units.
Location Norfolk, VA, US
Start date 18/11/2024
Contract length 407 hours
Bid closes 13/10/2024
Max hourly rate ( ) Lowest Priced Technically Compliant
Remarks
NATO SECRET
Security clearance A security clearance is required