Operational Lead - Pershore & Upton Neighbourhood Team
Herefordshire and Worcestershire Health and Care NHS Trust
An exciting opportunity has arisen for an Operational Lead for Pershore & Upton Neighbourhood Team. The team supports patients registered at Pershore Medical Practice, Abbotswood Surgery, and Upton Surgery.
The role entails the operational leadership for the team to reduce avoidable hospital admissions, facilitate hospital discharges, and provide timely anticipatory and planned care as well as exceptional end-of-life care. Having oversight of the intensive support caseload is key in order to maintain capacity within the service, ensure that delays are managed, and that a reablement approach is embedded to maximize independence. Managing the urgent community response work is also a priority, working closely with the team to ensure that 2-hour targets are met.
You will work closely with the Clinical Lead, Physiotherapy Lead, OT Lead, and Admin Lead and be supported by the service lead. The post will also involve deputizing at senior management meetings and working closely with the other Neighbourhood Operational Leads.
The role involves line management responsibilities for direct reports consisting of Senior Community Nurses and a Senior Administrator. Managing the staff roster to ensure that all shifts are covered is a key part of the role as well as organizing bank and agency staffing where necessary. You will work closely with the Integrated Service Lead to ensure that recruitment is managed within budget and HR targets and service targets are achieved.
Main Duties of the Job
The post holder will be expected to demonstrate strong interpersonal skills and be able to prioritize and manage their own workload using their own initiative to include the following:
1. Clinically lead, clinically coordinate, and develop the provision of an effective and efficient integrated care service for patients primarily in the older adult population who have multiple co-morbidities within the extended primary care pathway of a designated locality.
2. Provide day-to-day clinical leadership, clinical support, and clinical supervision of the Neighbourhood Team Occupational Therapy (OT) staff within the integrated team as well as supporting the Integrated Neighbourhood Team Leader and Integrated Community Service Lead to provide a seamless service right across the patient pathway.
3. Support the effective triaging of patients referred to the Integrated Neighbourhood Team on a daily basis, supporting the coordination of care delivery across the patient pathway.
4. Provide expert clinical holistic assessment and evidence-based proactive and reactive health care interventions to support patients and their carers to achieve maximum health, wellbeing, and independence.
About Us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfill your ambitions, and empower you to make positive changes within your team or service. It's why we were named Large Apprenticeship Employer of the Year at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What We Offer
* 27 days leave plus bank holidays, increasing up to 33 days with long service.
* Generous NHS pension and enhanced pay when you work unsocial hours.
* Flexible and agile working opportunities.
* Great maternity, paternity, and adoption support.
* Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage).
* Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes.
* Health and wellbeing opportunities.
If you would like to know more, please visit our careers website.
Job Responsibilities
For full details of the duties and criteria for the role, please refer to the job description and person specification attached.
Person Specification
Skills and Abilities
* Ability to challenge poor behaviour.
* Ability to make decisions autonomously, but liaise closely with other care providers within the sector.
* Ability to give clear and concise reports against performance targets.
Knowledge
* High level of knowledge underpinning roles and responsibilities of the professional groups within an integrated team.
Experience
* Significant experience of working within community and primary care settings.
* Experience of leadership.
* Experience of working in a multi-disciplinary team.
* Experience implementing change in clinical practice.
* Experience of active engagement in audit and clinical governance activities.
Qualifications
* Registered Practitioner with current registration.
* Evidence of relevant post-graduate courses / Continuous Professional Development maintained in portfolio.
* I understand that I will be asked to provide original certificates to verify my qualifications at the point of offer.
Additional Criteria
* Able to meet the travel requirements of the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Herefordshire and Worcestershire Health and Care NHS Trust
£46,148 to £52,809 a year Pro-Rated for Part-Time
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