Location
Croydon
Salary £35000 - £38000 TypePermanent WorkplaceOn-Site Ref86202
Recruiter Managing This Role
Commercial Motor Claims Handler
Croydon, Surrey (hybrid working)
£35-38k DOE
Are you an enthusiastic and ambitious individual interested in joining a growing and successful insurance team as a Commercial Motor Claims Handler.
Day to day responsibilities
1. Dealing with phone calls and post advising of claims.
2. FNOL management ensuring all new claims are monitored and handled.
3. Diary and report maintenance.
4. Matching of all post/diary entries.
5. Ensuring that the Claims Manager is fully aware of all issues or complaints.
6. Ensuring that full compliance of our standards is maintained at all times.
7. Ensure compliance with the General Data Protection Regulations.
8. Ensure all records and communications with clients are accurately recorded and filed in the correct manner.
Person Specification
9. Working knowledge of all the main classes of General Insurance and the CIIs Code of Ethics and GDPR.
10. Must have a minimum of 2 years commercial motor claims experience.
11. Ability to prioritise work and meet deadlines.
12. Excellent client service skills.
13. Good negotiation and broking skills.