At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.
We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR. There's never been a more exciting time to join us or a better place to grow your career!
The Role
Reporting into the HR Operations Manager and working in collaboration with the wider HR Team to ensure we provide the best support for our People, delivering HR operations as well as strategic goals that cover the whole employee lifecycle.
Responsibilities:
* Managing complex HR issues and escalated cases so that employees and managers are supported during performance management.
* Building and managing relationships with stakeholders to ensure good employee relations exist and support delivery of the HR plan across all areas of the business.
* Providing detailed data analysis to local and group stakeholders, identifying key trends, and suggesting and driving short-term and long-term initiatives.
* Evaluating and reporting on the operational impact of HR metrics to ensure that HR services are delivering value for money and are effectively supporting business performance.
* Working closely with L&D to identify training needs and assist them in aligning training programs with business objectives.
* Collaborating with the Talent Acquisition Manager to ensure the company's workforce has the right size, shape, cost, and agility for the future.
* Taking an active role in leading succession planning activities including calibration through business partnering to ensure talent is developed for the future.
* Providing guidance on the creation and implementation of HR processes and policies.
* Maintaining data integrity and proactively sharing data-centric updates with internal stakeholders.
* Encouraging and supporting a culture where employees are consulted, recognised, and rewarded accordingly for their contributions to promote employee engagement.
* Promoting the adoption of technology, self-service, change management, and continuous improvement.
* Maintaining a broad knowledge of strategic HR best practices to ensure the business can benefit from new market trends and developments within the HR profession.
* Leading the efforts to ensure day-to-day HR operations are compliant, effective, and aligned.
Requirements
Essential:
* HR Business partnering experience, working with senior stakeholders with a commercial and practical mindset, seen as an expert in the field.
* Strong generalist HR knowledge across HR operations, succession planning, reward, employee relations, talent management, and performance management.
* Substantial experience with complex employee relations cases and the ability to identify business risks before providing recommendations.
* Ability to build immediate connections with people who have multiple priorities, along with good influencing skills.
* Experience in a multi-skilled HR function, collaborating with others across talent acquisition and L&D to deliver HR objectives.
* Strong adaptability, flexing style and approach to work with individuals with multiple and differing priorities.
* Solution-oriented with innovative problem-solving that enables pace and demonstrates good business acumen.
* Track record of successfully coaching and developing senior managers on people matters and complex employee relations matters.
* Confidence and gravitas to present at the senior level.
* Partnering with stakeholders to create people-related solutions that drive a high-performance culture and build strong employee engagement.
* Good understanding of HR technology and how this can be utilised to improve performance, process, and engagement.
* Strong analytical skills, able to analyse data from multiple points and translate this into compelling business data with recommendations on short and long-term solutions.
* Superb attention to detail, ensuring HR Operations delivers effectively and seamlessly.
Desirable:
* Level 7 CIPD qualification.
Benefits
We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.
Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
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