Location: Wolverhampton
Job Ref: MVTWOLV1124
Employment: Full-Time Permanent
Closing Date: 21 February 2025 06:00 pm
Company Overview
Brayleys are a multi-franchise vehicle dealership network representing Honda, Hyundai, Nissan, Honda Motorcycles, Mazda, Kia, Renault and Dacia with branches across London, The Thames Valley, The Home Counties, The West Midlands & Greater Manchester. Our professional sales and service teams strive to give the best possible service in the purchase and maintenance of your new or used car and we aim to provide complete customer satisfaction.
Above all, Brayleys is a family business. Paul Brayley started work as an apprentice automobile technician at the age of 16. Now as Managing Director, he’s had experience at all levels over his 40+ year career.
Our customers really are at the heart of everything we do.
Job Description
The Role
We are seeking a qualified Master Technician to join Brayleys Cars Limited’s Nissan dealership in Wolverhampton. It’s a fast-paced environment where you will be part of the team reporting to the Service Manager. You’ll be putting your technical expertise to great use with work ranging from routine service and maintenance to solving complex technical problems.
Unusually for our industry, the structure and workflows across our businesses mean that we can offer this role with NO REQUIREMENT FOR WEEKEND WORKING.
In addition to this fantastic benefit we are able to offer the following comprehensive benefits:
* Weekends off to spend time with your family, friends and loved ones
* An un-capped bonus scheme with very high earning potential
* Minimum of 31 days holiday per year, increasing to 34 days with length of service rewards.
* State of the art tooling and workshop facilities
* Preferential rates on new and used vehicles, parts purchases and servicing across all our franchises.
* Cycle to work scheme
* Group Contributory pension scheme
* Career development opportunities and career progression
* In-house and manufacturer training
* Enhanced maternity leave after a qualifying period
* £500 colleague referral bonus
* Independently certified as a Great Place to Work
* Master Technician Car Benefit Scheme
With NO REQUIREMENT FOR WEEKEND WORKING, what does a typical weekday look like for one of our workshop technicians?
Typically, on any given weekday you’ll be:
* Completing scheduled vehicle servicing in line with manufacturer guidelines
* Undertaking diagnostic activities to identify causes and solutions for customer vehicle issues
* Conducting electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
* Liaising directly with customers and service advisors, providing outstanding customer service
* Ensuring vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
* Participating in ongoing training and development to ensure product and service knowledge is up to date
What sort of skills and experience do you need to work in one of our workshops?
Ideally, you will be a certified level 3 Technician, with a full UK driving licence, ideally with at least 2 years’ experience in this or a similar brand, although this isn't essential. In addition to your prior experience, you will be able to demonstrate the following skills:
* Excellent problem-solving skills and strong attention to detail
* A strong customer service focus with the ability to communicate technical information to a non-technical audience
* Outstanding organisation and time management skills with the ability to work to deadlines
* A commitment to the Brayleys Guiding Principal of treating all visitors to our business, as they would a valued guest in our own homes
If this sounds like you, please submit your application today to be considered for this exciting opportunity.
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