Job Title:
Technical Support Specialist - Contract Position
Company Overview:
Global Technology Solutions Ltd is a dynamic and innovative company that provides technical support services to its clients.
Salary:
The estimated salary for this position is £14,840 per annum, based on 7.5 hours of work per day, at £1,240 per week (£14.84 per hour).
Job Description:
This contract position involves working as a Technical Support Specialist, providing customer service experience and supporting clients with their technical queries.
Responsibilities:
• Respond to customer inquiries via phone, email, or other communication channels.
• Provide technical support and assistance to clients, ensuring that their issues are resolved promptly and efficiently.
• Collaborate with colleagues to achieve team goals and objectives.
Requirements:
To be successful in this role, you will need:
• A proven track record of delivering excellent customer service.
• Strong technical skills, including proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
Contract Details:
This is a contract position, with a duration of 3 months initially, and the potential for extensions.
Working Hours:
You will be required to work 7.5 hours per day, between 07:00 and 20:30, Monday to Friday, with some weekend work involved.
Additional Information:
Please note that this is a contract position, and you will not be eligible for benefits or pension schemes.