Techex is a UK based global leader in innovative IP and cloud broadcast solutions and software. Trusted by premier global broadcast and media customers with their most valuable live workflows, Techex transports and transforms the highest value live video over IP and in the cloud.
We build our own software, and partner with world-class technology companies who share our mission to pioneer the way IP and the Cloud are used in close collaboration with our clients.
Techex are in a phase of accelerated growth following significant private equity investment, we are evolving and developing our talented team of experts whilst continuing to grow and expand Techex geographically and build on the strong customer relationships we already enjoy. This is an exceptionally exciting time to be joining Techex with scope for significant impact across the organisation.
What are we looking for?
Techex is seeking an IT Manager with experience of managing a small business IT environment to oversee our technical infrastructure on premise and in the cloud. This is an onsite role based at our offices in Bracknell. There may be an occasional need for travel.
Reporting to our Finance and Operations team and working closely with our Technical Director you will:
* Oversee all employee related IT responsibilities such as account creation and employee lifecycle management.
* Be the custodian of IT security enforcement and access management.
* Set up, configure, and maintain company laptops, company and client servers (on prem and cloud), and peripherals such as printers, scanners, and office AV and AV conference facilities and telecommunication systems.
* Ordering of all IT related equipment, including laptops, company mobiles peripheries and ergonomic kit as required and maintenance of inventory equipment (serial numbers and kit allocation)
* Perform audits and tests on systems, networks, and hardware to ensure functionality, compliance and security is maximised.
* Respond to internal support requests and troubleshoot software and hardware problems that arise.
* Ensure all software and hardware is up to date, licensed and install updates as required and to maintain standards and compliance e.g. security patches and Antivirus protection.
* Undertake routine maintenance to avoid systems outages and failures.
* Maintain computer networks, systems and hardware documentation and IT guidance for colleague’s reference.
* Manage Active Directory Set up and creation of new starter access and deliver basic IT orientation training.
* Administering data and network security, including firewalls, antivirus, group policy and email security.
* SharePoint administration and configuration.
* Conducting risk assessment and assisting with the technical arrangements for external events and shows
* Continuous IT improvement leveraging best practice and new technologies as they emerge to improve efficiency.
* Building access control management, staff pass management and auditing.
* Customer server builds.
* Database administration; MySQL, MSSQL, Influx.
* VPN management
What you will need:
* Bachelor's degree or equivalent experience / certification in relevant IT Systems Management/Networking would be preferred.
* Demonstrable experience of maintaining computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems.
* Demonstrable experience of Active Directory and Azure Active Directory, Exchange and Exchange 365.
* Experience troubleshooting systems and managing support queries through to resolution.
* Proven experience in IT administration, with proficiency in Windows, Mac, and Linux operating systems.
* Demonstrable experience of Microsoft 365 administration, including Exchange Online and SharePoint Online.
* Experience with AD/Entra systems, including user management and group policies.
* Firewall management (Cisco ASA and Firepower)
* Compute management & administration (VMWare ESX, Proxmox & K3)
* Familiarity with network administration, including TCP/IP, DNS, DHCP, IGMP, and VLANs.
* Database administration; MySQL, MSSQL, Influx.
* VPN management (user and site to site)
* Prior experience with backup solutions disaster recovery
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
* Knowledge of Cyber Essentials standards highly desirable.
Our Values and Benefits
Techex has an impressive history with extremely high customer engagement and satisfaction. As a business we have developed consistently through our stellar reputation in the industry. We have recently secured the Great Place to Work accreditation for the second year running, and we seek out individuals who enjoy developing their professional skills and are always learning new things whilst supporting and sharing their learnings with others. We look for candidates who are aligned to our values and who can amplify these more broadly as our business grows.
Techex is in a period of accelerated growth, so we seek out talented professionals who are keen to scale up with Techex as we grow fast, whilst maintaining our focus of delivering world class support for our customers.
We have a flexible working policy, and you are empowered to work in a way that sets you up to be successful and deliver the necessary impact in your role. This will be an onsite role at our UK Headquarters in Bracknell with some flexibility to work from home when necessary.