Description Essential Responsibilities Responsible for leading a team of Service Installation and Commissioning engineers. Communicating with internal and external customers using both verbal and written. Providing quotations for internal and external customers. Planning resources to meet customers’ demands. Processing purchase orders. Creating method statements with risk assessments. Liaising with service engineers, providing them with details of work. Maintain effective control of Service personnel to include attendance, timekeeping, discipline and performance monitoring. Including looking at succession planning of team members. Managing projects from start to finish ensuring engineers are on site in the correct time frame. Aid with invoicing for installation, commissioning, and modification and supporting contracts. Identify training needs and implement training programs to satisfy the needs of the Service Department. Reviewing Risk assessments and update as and when needed. Conduct Health & Safety Risk Assessments and procedural reviews to ensure and maintain best practices. Provide first-line support for both internal and external customers. Ensure that the companies Health, Safety & Environmental policies and procedures are constantly adhered to all aspects of Service with all engineers. Participate in the assessment of competence and performance of the service team Core Competencies The ability to think through and adopt a clear, sensible approach to planning, prioritising and organising tasks and activities to meet deadlines and targets. Makes most efficient use of time and other resources. The ability to pragmatically solve problems using varied approaches and considering all relevant factors and options before making a decision/taking action. The ability to encourage team working within owns function and the broader business. The ability to demonstrate energy, drive, commitment and dedication to achieving both own and company success. Proactive in approach, resilient under pressure, ability to maintain clarity and vision, and possesses a strong results orientation. Essential Qualifications The ideal candidate shall have good technical experience of 415v LV & MV up to 11KV Switchgear, preferably supplied to an Oil & Gas/Petrochem market. Minimum 2 years’ experience in a leadership role. Certified management qualification (e.g. ILM, NEBSM), or be willing to undertake vocational qualification in team leader/management/ leadership skills. Educated to a minimum of ONC in Electrical engineering (or equivalent). IOSH Safety Full Clean UK Driving license. Total Rewards Competitive salary 33 days holiday including statutory Health care Life assurance Pension Cycle to work scheme Social club Opportunity for personal and professional development growth Core hours of work 37.5 per week, 8am-4pm Annual bonus paid at Christmas time. Bonus is dependent on how the business has performed in the financial year. Recognise people going over and above their role LI-HF1 LI-LS2