* Greet visitors warmly and manage reception duties, including answering calls and directing queries
* Keep meeting rooms tidy and well-stocked, arranging refreshments when needed
* Open, scan, and distribute mail efficiently
* Maintain and update the EQ database and client records
* Assist with client onboarding and administrative processes
* Prepare letters, reports, and debtor statements
* Take meeting minutes when required
* Order and manage office stationery and supplies
Well-organised with the ability to multitask effectively
* Strong communication skills, both written and verbal
* Confident using office software (Microsoft Office, Google Workspace)
* Detail-oriented and trusted to handle confidential information
* Experience in an administrative role, ideally within a professional services environment
* Basic knowledge of accounting or bookkeeping is a plus