Resource Consultant (RC) L2
Hybrid – Location: More London Place (London Bridge)
The Resource Consultant is a designated resource responsible for demand requests and fulfillment, triaging, and escalating more complex requests to RMs, while championing data accuracy.
Main Responsibilities Include (but Are Not Limited To)
Supply and demand management, including:
* Responsibility for demand requests and fulfillment, escalation to RM for highly complex cases
* Liaising with Engagement Leads to ensure all open roles are accurately published, enabling client servers to identify opportunities aligned with skills, aspirations, development, preferences, and boundaries
* Providing human insight to technology-generated shortlists
* Presenting shortlists of candidates that meet requirements directly to Engagement Leads for low-complexity engagements or RMs for more complex engagements
* Analyzing current and future capacity trends and delivering comprehensive reports to key stakeholders
* Providing alternative resourcing options to Engagement Leads
Employee experience management, including:
* Working with RMs to understand current and future client server characteristics (skills, aspirations, development, preferences, boundaries, and availability)
* Advocating a DE&I lens on all resourcing decisions
Commercial reporting and analysis, including:
* Championing data accuracy across the Resourcing function and platforms
* Reviewing data trends (e.g., pipeline, performance, utilization, DE&I), providing recommendations, and highlighting areas of concern for action
* Regulatory reporting for service lines such as Audit
Contribute to an exceptional team
* Contributing to the wider Resourcing function to build skills and knowledge
Reporting and Line Management
Potential opportunities for on-the-job coaching to our L1 offshore RA team
Accountability
* Resource Managers
Requirements
Skills
* Strong communication and interpersonal skills
* Excellent relationship-building and stakeholder management skills
* Analytical and detail-oriented
* Proactive with effective planning and prioritization abilities
* Creative thinking and solution-driven approach
* Self-starter capable of autonomous work
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